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From the Editor's Desk
What Great Listeners Actually Do
Chances are you think you're a good listener. People's appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they're above average.
In our experience, most people think good listening comes down to doing three things:
- Not talking when others are speaking
- Letting others know you're listening through facial expressions and verbal sounds ("Mmm-hmm")
- Being able to repeat what others have said, practically word-for-word
In fact, much management advice on listening suggests doing these very things - encouraging listeners to remain quiet, nod and "mm-hmm" encouragingly, and then repeat back to the talker something like, "So, let me make sure I understand. What you're saying is..." However, recent research that we conducted suggests that these behaviors fall far short of describing good listening skills.
Continued here
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Now In China, Smart Roads That Talk To Driverless Cars On a four-kilometer (2.5-mile) road in the city of Wuxi in Jiangsu province, a self-driving bus travels back and forth, making stops, swerving past obstacles, accelerating and decelerating, based on information it constantly receives from its surroundings. Embedded in the road, traffic lights, street signs and other infrastructure are sensors, cameras and radars that talk with the vehicle.
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